Shipping & Delivery Policy

We deliver 95% of all orders in house using our own delivery teams.

Within 72 hours of ordering we will reach out to book your delivery via email and SMS. If the date is not suitable please simply reply back to the SMS and they will offer a new date.

 

How Long Is Delivery? 

Delivery timescale this will be marked just above the 'add to cart' button on the product page. Timescales may vary depending on availability of the product.

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Is There A Delivery Charge?

Specialist In-House Wall Mirror delivery is £20 anywhere within Mainland UK. Wall Art is £4.99 using one of our 3rd party partners.

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When Do I Get A Delivery Date? 

Once you have confirmed your order and received an order confirmation email, our in house logistics team will contact you within 48 hours or less with a delivery date. This date, along with any delivery information you will need to know is sent to the email address that you provided when placing the order. 

You will also receive an SMS message with the delivery date and a prompt to refer to your email for further information. 

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Do I Get A Time Slot For Delivery?

Yes. The evening before your delivery you will get a text message with a 3 hour window for your delivery. The drivers will also keep in touch with you on the day so that you know what's happening with your order. 

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Can I Speak to Someone on the Phone? 

The best way to contact us is via Business Whatsapp +44 7457 410928, FB messenger, Instagram, Email or via our Live Chat. We are available Monday - Friday 9am to 5pm. Our expert team is on hand to help you.

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